Quantum XL, SPC XL, and DOE Pro XL all require Microsoft Excel and run as Excel Add-Ins. SimWare Pro is a standalone Windows application that does not require Excel.
No, all SigmaZone software requires Windows. However, you can run Windows on a Mac using Boot Camp or a virtualization tool such as VMware Fusion or Parallels.
Yes, all current SigmaZone products are compatible with both 64-bit Windows and 64-bit Office (Excel). When downloading Quantum XL, make sure to select the version that matches your Office installation (not your Windows version), as these can differ.
A serial number (also called a CD Key) is a unique code issued to you when you purchased your license. If you received a physical shipment, then the serial number is on the packaging the CD came in. If you purchased the software online, then the serial number was emailed to you. Serial numbers are in the following formats:
QXL17-XXXX-XXXX-XXXX-XXXXQXL2016-XXXX-XXXX-XXXX-XXXXSPCXL20-XXXX-XXXX-XXXX-XXXX-XXXXSX-XXXX-XXXXXXDP-XXXX-XXXXXXSW-XXXX-XXXXXXSee our detailed guide: How to Find Your Serial Number / CD Key. If you still can't locate it, email proof of purchase to [email protected].
The best method is to uninstall the software from the original computer and then install it on the new one. If you can no longer uninstall from the old machine, email [email protected] with your serial number and we will re-enable the license on our end.
Visit our support page for downloads, FAQs, contact info, and installation guides.
We offer a full money-back guarantee within 30 calendar days of purchase for non-discounted products. See our Returns and Refunds policy for full details.