QFD is one of our newest and most sought-after courses. It is a 1.5 day class that includes printed course materials and our exceedingly popular QFD software, SnapSheets XL. The course is designed for marketing members and design engineers.
Motivation and Introduction to QFD
House of Quality #1 (Kano's Model, Sources of Data, CTQ Development)
System Design and Partitioning
House of Quality #2 (Critical Design Parameter (CDP))